RO-AR.com : Informing Risk Operations Strategy [Audio version]

Advancing Digital Payments

January 16, 2022 ROStrategy Season 3 Episode 7
RO-AR.com : Informing Risk Operations Strategy [Audio version]
Advancing Digital Payments
Show Notes

In this full interview with Mark Kelly from Key IVR, we talk about digital payments, or mobile payments, and how adoption has been accelerated by COVID. It will continue and there is a place for both fully automated and manual payments methods.

We chat about this, recent trends in fraud and how there are nuances in customer behaviour that are shifting across the world.