RO-AR.com : Numbers, Nuances & Observations
We are on a mission to find the latest ideas, techniques and technologies, in Risk Operations, from companies all around the world.
We bring them and the people behind them to you, all to help discover new ideas, spark new thinking and help... at work, as a leader, an employee, in business, at the office or at home.
RO-AR.com : Numbers, Nuances & Observations
Omni - Channel - multi channel - multi preference, how to manage
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
The full conversation with Neil Whitaker, strategic account director at IMIMobile. We have transformed into a multi-communication channel world. With technology platforms expanding all the time, especially during the time of the pandemic, we talk about how this is affecting customers' journeys, the customer experience, and as a business how best to manage all this.
More insights and videos at https://www.ro-ar.com